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What to Do if You Get Sick Abroad: A Student's Guide

Practical guide for students who get sick abroad. How to find doctors, use your insurance, handle emergencies, and get reimbursed.

Student Insurance Team
· · 8 min read
Doctor with stethoscope in a clinical setting

What to Do if You Get Sick Abroad: A Student’s Guide

Getting sick while studying abroad is stressful. This guide gives you a practical step-by-step plan.

Step 1: Assess the Situation

Emergency (Call NOW)

  • Severe chest pain or difficulty breathing
  • Heavy bleeding that won’t stop
  • Loss of consciousness
  • Severe allergic reaction

Urgent but Not Life-Threatening

  • High fever (above 39°C)
  • Suspected broken bone
  • Deep cut that may need stitches

Non-Urgent

  • Cold, flu, or mild fever
  • Minor aches and pains

Emergency Numbers by Country

CountryEmergency Number
🇩🇪 Germany112
🇺🇸 USA911
🇬🇧 UK999
🇦🇺 Australia000
🇨🇦 Canada911
🇫🇷 France15 / 112
EU-wide112

Step 2: Find a Doctor

Option A: Your Insurance’s Doctor Finder

Check your insurer’s website or app for in-network doctors.

Option B: University Health Center

Your first stop for non-emergencies. Most universities have on-campus health centers.

Option C: Ask for Recommendations

Ask fellow international students or your International Students Office.

Step 3: Prepare for Your Visit

What to Bring

  • Insurance card
  • Passport or ID
  • List of current medications
  • Medical history summary

Step 4: File an Insurance Claim

If you paid for treatment yourself:

What You’ll Need

  • Original receipts/invoices
  • Medical report
  • Prescription copies
  • Proof of payment

How to Submit

  • Mobile app (fastest)
  • Online portal
  • Email

When to Go Home

In rare cases, you may need repatriation for serious conditions. Contact your insurance’s 24/7 hotline.


Don’t wait until you’re sick to figure this out. Review your coverage now.